Clients
Telling clients when the gate is closed
Clients rarely mind a slower week if they hear about it early. Silence is what causes trouble.
Tell them before the week starts
A short message on Sunday or Monday: "This week I'm only able to reply on Thursday evening. Your next delivery is still on track for the 20th."
Be specific
Give a day or a date, not "soon". It lets clients plan around you.
Protect what's promised
If a closed week includes a deadline, either deliver early or ask to move it now, not on the day.
Use an auto-reply
For email, a short auto-reply with your next reply day saves repeating yourself.
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